Viks Casino

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Viks Casino is operated and managed by EveryMatrix which is a big company who provides casinos to other companies and has years of experience and a very good reputation under casino players. The casino has a license in Curacao and was established in beginning of 2016. It was created by iGaming veterans and their mission is to offer fun and thrilling casino experience with a lightning fast product.

Website Overview

Entering the Viks Casino website you see immediately the EveryMatrix style which is always very organized and a certain lay-out. On the top the login and sign-up button, followed by a promotion slider and then the games with on the left side the categories. Everything easy to find and supported by an easy to use game filter and seach bar.

Between the slider and games area you can see the recent winners and their jackpot games with the the jackpot amount. The location and style of these widgets are not so good and is a bit difficult to see. The site does have a good 'Play now' button next to the jackpot tickers.

The live casino games are listed on a separate page and with one click on the live casino menu item you enter the live casino games page. There you can see 16 live dealer games from provider Evolution gamings, so guaranteed quality live casino games.

At the bottom of the site you see the support buttons and a button to change the language. It's a bit difficult to notice them but in the end it has a good location because most online casinos have their live chat and support buttons on the bottom of the page. The good thing is that the buttons stay at the bottom once you scroll down.

Open account and account details

To open an account you simply click on the 'Sign-up' button on the slider or on the top of the page. A pop-up window will open where you fill in all the details and on the left side of the pop-up you can see the bonus offer which is waiting for you.

When you fill in your details you see in the last step the option to tick a box saying 'I want to receive free spins and other promotions'. If you don't want to have any bonus offers you can just ignore this option.

Before you can login your account you need to verify your account details by clicking on the link in the email. The email was received very fast and not in spam inbox so that's a very good start. After clicking on the link you are immediately logged in which is very good because with some casinos you first need to login which just takes time.

What you can see as well is that all the 'sign-up' buttons are now changed in 'deposit now' buttons so when you want to make your first deposit and receive the 100% bonus you just click on one of these buttons to go to the cashier. A pop-up window is opening with the payment methods and an overview of the deposit minimums. Choose the preferred deposit method and you can make the deposit.

On the top right you can click on your name to get your account overview. In your profile you can see your personal details and there you can change your password, email address or security question.

The balance tab shows a specification of your balance with also the casino bonus and sportsbook bonus separate. Other tabs are the bonus history and transactions. The Limits tab gives you the option to set wagering, deposit and loss limits.

Games

The games are supplied by the biggest gaming providers like Netent and Microgaming. We like the games of Play'n go which you can play as well at Viks Casino and off course the live games of Evolution gaming. A very strong point of this casino is are the Edict games which is a very big German gaming company who develop spectacular games and very unique in the online gaming industry.

On the homepage you have on the left side a good overview of the categories. The first menu item is 'My Favorites' which gives an overview of your favorite games. You can make a game favorite once you play the game.
Above the games you have the filter bar where you can sort the games by provider, new, alphabetical order or all popular games. On the right side of the filter bar you can search for games by typing the title of the game.

If you want to play a game you just click on the game thumbnail and the game page will open with the game loading. On the right side of the game you see the information bar with the latest game, game description and the latest winners. Below the game you can add a game to your favorites or choose to play the game in full screen.

Promotions

On the light blue top bar you can find the promotions menu item. Just click on this menu item and it will open the promotions page.

The first deposit bonus is a 100% bonus up to €200. You need to use a coupon code which is VIKS200 so we advice you to remember this or copy it before you make the deposit. In the deposit window you need to type this promocode and if you forgot the exact code you need to go back to this page.

Further they have some special game promotion and monthly promotions like winning a trip to Las Vegas.

Most important bonus terms
- Minimum deposit to receive a bonus is €10
- Maximum bet with a bonus is €5
- The wagering requirement is 30 times the bonus and deposit
- You can only play on slots to reach the wagering requirements
- The wagering requirement for free spins is 35 times the winnings (is bonus money)

Customer support

We tested the customer support team and unfortunately the live chat was offline at 22:30 CET. This is a very busy time at a casino so it would be better to have somebody at the live chat at this time of the day. Also our email got answered after 11 hours which is not the best time for answering emails. A 24/7 support nowadays is very important so this is a small negative point.

Ready to start

Viks Casino is a typical EveryMatrix casino which means very good organized and easy understand navigation. The cashier is simple and it's very comfortable to make a deposit. They have good games from well-know gaming providers and with the games from Edict it's a very attractive assortment.

The only negative thing we saw is that the live chat was not active during a busy time period of the day and email reply took too long. But in general it's a good casino, reliable, simple and easy to use.

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General info

Official website: www.viks.com
Online since: January 2016
Restricted countries: Afghanistan, Cambodia, Congo - Brazzaville, Congo - Kinshasa, Denmark, Estonia, Ethiopia, France, French Guiana, Guadelupe, Iran, Iraq, Italy, Jordan, Kuwait, Libya, Martinique, Mayotte, Moldova, New Caledonia, North Korea, Palestinian Territories, Saint Pierre and Miquelon, Saudi Arabia, Somalia, Spain, Sudan, Syria, Turkey, United States, Wallis and Futuna, Western Sahara, Yeme
License: Curacao, UK

Languages

English, Finnish, German, Norwegian, Swedish

Financial info

Currencies: Australian dollars, Bulgarian leva, Canadian dollars, Swiss francs, Chinese yuan, Czech Republic korunas, Denmark kroner, Euros, British pounds sterling, Georgian laris, Croatian kunas, Hungarian forints, South Korean won, Lithuanian litai, Mexican pesos, Nigerian nairas, Norwegian kroner, Peruvian nuevos soles, Polish zlotys, Romanian lei, Russian rubles, Swedish kronor, Turkish Lira, US dollars, Venezuelan bolívars, South African Rand
Minimum deposit: 10
Minimum withdrawal: 10
Withdrawal limits: Yes, 5000 per transaction

Deposit methods

EcoPayz, Creditcard, Neteller, instaDebit, Sofortuberwaisung, POLi, GiroPay, Envoy, Euteller, Trustly, Skril

Withdraw methods

Bank Transfer, Neteller, Creditcard, instaDebit, Visa, EcoPayz, Skrill, Trustly

Software

Microgaming, NetEnt, Evolution Gaming, Nyx Interactive, Play'n GO, IGT, NextGen Gaming, Edict

Promotions

Welcome bonus: 100% up to €100 + 20 free spins op Starburst
Free spins (before deposit): No
Refer a friend: No
Tournaments: No
Loyalty program: No

Support

Live chat, Email, Phone

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